TK
Official Client Portal

Your gateway to
TK Department

Submit form applications, track your queue position in real time, and manage everything from one secure portal. No more guessing — just clarity.

How it works
10 form types
Real-time tracking
AI-powered

Capabilities

Everything you need, nothing you don't

10 Form Types

From Toilet Use to Action Auth — every form digitally managed with colour-coded tracking.

Live Status

Real-time application tracking with 13-character Approval IDs and queue position visibility.

Queue Position

Know exactly where you stand. No guessing, no uncertainty.

AI-Powered Support

Get instant answers about forms, processes, and rules from our AI assistant.

Announcements

Rule changes, schedule updates, and department news — delivered instantly.

Privacy First

Client data is strictly private. Only Rule Exemption cases expose information.

How It Works

Five steps to your form

01

Create Profile

Sign in and set up your client profile with your details.

02

Submit Application

Choose your form type and submit your application digitally.

03

Track & Wait

Monitor your queue position and wait for review.

04

Get Scheduled

Once approved, receive your fill-out time (always ending in :X0).

05

Visit Department

Come in at your scheduled time. Pass 6 checkpoints, fill out at the desk.

Department hours: 10 AM – 10 PM · Last client intake at 8 PM · Scheduled times always end in :X0

Form Types

10 colour-coded forms

Each form type has a designated colour matching the physical form. Submit digitally, then visit the department for your physical fill-out.

Toilet Use
Visual Media
Theatre Use
Rule Exemption
Language Auth
Ultra-Pass
Import/Export
Purple Area
Device Usage
Action Auth

Ready to submit your application?

Create your client profile and get started in minutes. Track everything from submission to completion.